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Abandoned carts

Collects abandoned carts and reminds shoppers about them by email or message.

Part of your revenue is lost halfway: a shopper fills a cart, gets distracted and never comes back. The plugin lists those carts — items, totals and contact details — and reminds the shopper about them while the interest is still warm.

What it does

  • Collects abandoned carts in a section of their own: who they are, what they put in, for how much, when they left and which reminders they have already received.
  • Sends reminders by rules: each rule has its own delay (an hour, a day, three days), its own channel — email or SMS — and its own wording. Several rules make a chain.
  • You write the text yourself and drop in the shopper's name, the list of items, quantities, the total, the shop name and a link back to the cart — a promo code fits in nicely there too.
  • The link in a reminder opens the shopper's own cart with the same items, so nothing has to be picked out again.
  • No duplicates: one rule sends a cart one reminder only, even if the mailing runs a second time.
  • Rules can be shared or set separately for each storefront, and any reminder can be sent by hand without waiting for its turn.

What you need

  • Turn reminders on in the plugin settings.
  • Working email delivery for the email channel, or a connected SMS provider for the SMS channel.
  • A working task schedule on the server: it is what marks carts as abandoned and sends the reminders.

What appears in the shop

This is what a shopper sees once it is installed.

New shop pages

  • /cart/restore/{код} The address from the reminder: the customer clicks the link in the email and lands right in their cart with the same items. The address has no page of its own — it opens your usual cart. The reminder text is edited in the notifications section.
2.0.0 13.08.2026

Migration to CartiX 2.0.0

The add-on now works with the new CartiX 2.0 admin panel: it brings its own labels and speaks the language the staff member selected.

1.2.0 08.08.2026

The reminder describes the cart the way it was filled

The letter about a forgotten cart now shows the unit next to the quantity, and whatever the shopper took by the pack is written as packs — «6 packs (8.4 sqm)». Before that they saw «8.4 × 549 UAH» and did not recognise their own order.

1.1.1 05.08.2026

An icon of its own

In the «Plugins» section and in the list of installed items the add-on now shows its own icon instead of an identical box, so you find the one you need at a glance. The icon appears on shops running version 1.30.0 and newer.

1.1.0 27.07.2026

Задачи плагина выполняются на хостингах с запретом proc_open.

1.0.0 24.07.2026

Первый релиз